Returns

HAPPINESS POLICY

Not happy with it? Return it within 30 days. It’s that easy! If you are not completely satisfied with your purchase, you may return within the 30 day window and we will exchange the item or refund your full purchase price, less shipping and handling. Please note you are responsible for the cost of return which will be deducted from your return credit.

Once we receive your shipment, we’ll issue a credit to your original form of payment, less adjustments for shipping and handling.

Note: You will be responsible for all return shipping fees. We will not reimburse for original shipping, duties or taxes. Note that returns will be credited in the same currency as your original order.


DEFECTIVE PRODUCTS

Maui Kool is committed to quality products. Any product with a quality defect can be returned for a full refund by contacting our customer service department at Support@MauiKool.com to make arrangements to return the item to us by mail.